Frequently asked questions
Quick answers to some of your most common questions about our services.
FAQ
Webinar Hours
M - F 9:00 am to 5 pm. Any webinars that are sold out after 5pm Friday will be reviewed Monday morning.
When do we ship
Packaging is done on Monday and Thursday afternoons. Packages are dropped off Tuesday and Friday Mornings. An email will be sent out with a tracking once the label has been created. If you don’t see it in your inbox please check your spam folder before contacting us.
FFL Transfer Fee:
Transfer Fees: $35 Rifles, Shotguns, Pistols, Lower and Ect. , $25 for Veterans, $10 for each additional item after the first one in the same transaction. $75 for Class 3 items (silencers)
Where does my FFL send his info to?
Have your FFL email us at FFL@matastacticalsupply.com and very important to put your name in the subject line
I was chosen in a webinar, can I ship this under someone else name ?
No.
I do not live in your area, can I still register for a webinar?
Yes, we can ship anywhere in the US. We have shipped tactical items of all types throughout the US. It is important to note that ALL firearms must be shipped to a federal firearms license (FFL) dealer. If you do not already have one in your area just ask us, we have a couple thousand on file that we have shipped to previously.